Where is my order?

Once your order ships, you’ll receive a tracking link via email. You can also log into your Team Ready® account to view order status anytime.

What is the shipping cost?

Shipping costs are calculated at checkout based on your location and order size – details  will appear in your cart.

Do you ship internationally?

Currently, Ready® products are only available for shipping within the United States. We are actively exploring international distribution opportunities and will update our customers as soon as global shipping becomes available.

Can I update or cancel my order?

If you’ve already placed your order, email info@teamready.com as soon as possible. We’ll do our best to make changes before your order ships.

Do you accept returns or refunds?

At Ready®, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, please reach out to our Customer Care team at info@teamready.com. Be sure to include your order receipt and a reliable phone number so we can assist you promptly and effectively.

What is the benefit of subscribing?

Our Subscribe & Save program makes it easier—and more affordable—to enjoy your favorite products without ever running out. You get exclusive savings – 20% off your first order and 15% off every subsequent order, automatic delivery straight to your door, and total flexibility on frequency and product selection. Simple as that, zero hassle.

Can I cancel my subscription?

You can cancel your subscription at any time. Simply log in to Manage Subscriptions and cancel your subscription. You can also skip or pause any of your future orders.

How do I manage my subscription?

Simply log in to Manage Subscriptions to see all of your subscription details. You can update your address and payment information, pause, skip, or cancel or order, see or swap products in your subscription, and view your order history.

Do I need to refrigerate Ready® products?

Ready® products do not require refrigeration before opening. However, if ambient temperatures are high, refrigeration may help maintain optimal texture and quality. Once opened, store in a cool, dry place and consume within a few days for best freshness.

Can I consume Ready® products after the Best By date?

Our Best By date ensures peak freshness and nutrition. The Best By date refers to the date recommended that you use the product by for best physical and/or sensory quality. It is not an expiration date, but rather the date by which Ready® recommends consumption.

How should I store products during summer?

Bring your package inside immediately upon delivery. If bars or puffs arrive soft or melted, pop them in the fridge to restore texture.

Are your products gluten-free?

We’re proud to offer a wide selection of gluten-free products to meet the needs of our customers. For detailed information on gluten-free options, certifications, and ingredient listings, please visit our website.

Are your products non-GMO?

Yes—Ready® products are made without genetically modified ingredients.

Are your products Kosher certified?

Our Ready® Bars are Certified Kosher by OU (Orthodox Union https://www.ou.org/) but these are not Passover Kosher Certified.

What’s the difference between Ready® Bars, Protein Water, Puffs, Powders, and Sports Drink Light?

- Bars – Crunchy, chewy, protein-rich, and perfect for on-the-go snacking 
- Protein Water – Refreshing, ready-to-drink whey isolate protein with electrolytes     
- Sports Drink Light – Hydrating electrolyte drink with zero added sugar—perfect for athletes or anyone cutting back on sugar   
- Puffs – Light, airy, and made with vegan protein   
- Protein Powders – Smooth, easy-mixing formulas for shakes or smoothies

How do Ready® products support performance?

All our products are designed to support recovery and performance. We use clean, high-quality ingredients to help fuel your body the right way.

Do you offer coupons or discounts?

Yes! Sign up for our email list to get exclusive offers, promos, and seasonal sales.

Do you offer free samples?

We’re thrilled you’re interested in Ready® products. While we don’t currently offer free samples, we’re happy to help you find a nearby retail location where you can explore our full product lineup. Please visit our Store Locator: Store Locator – Ready®.

Who can I contact about sponsoring my event?

Please email info@teamready.com with your event details. Our team will review partnership opportunities on a case-by-case basis.

Do you sell wholesale or to distributors?

Yes, please use this link to apply: Wholesale Contact Us – Ready®

Do you allow resellers on marketplaces like Amazon?

In some cases, yes. Ready® evaluates reseller applications on a case-by-case basis to ensure brand integrity and compliance with our distribution standards. Please use this link to apply: Wholesale Contact Us – Ready®